JewelleryValuer Pro
Last Updated: [2025]

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1. Introduction

This Privacy Policy explains how JewelleryValuer Pro (“we”, “us”, “our”) collects, uses and protects personal data when you use:

• jewelleryvaluerpro.com
• app.jewelleryvaluerpro.com

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2. Data Controller

The data controller is:

[Jewellery Valuer Pro]
[Rachel@devonvaluations.co.uk]

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3. Personal Data We Collect

A. Account Information

• Name
• Email address
• Business name (if provided)
• Account login credentials

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B. Signature

Subscription payments are processed securely via Wix Payments.

We do not store or process full payment card details.

Wix Payments may process:

• Payment card details
• Billing address
• Transaction amounts
• Payment status
• Fraud prevention data

Wix Payments acts as an independent payment processor and processes payment data in accordance with its own Privacy Policy and applicable financial regulations.

We receive confirmation of payment status and limited transaction details necessary to manage subscriptions.

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C. Usage & Technical Data

• IP address
• Browser type
• Device type
• Session activity
• Log data

This information helps us maintain platform security and performance.

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D. User-Entered Professional Data

Users may enter professional assessment data into the Platform, which may include:

• Client names
• Item descriptions
• Gemstone and valuation details
• Laboratory report numbers

Users are responsible for ensuring they have a lawful basis for processing and entering client data into the Platform.

In respect of client-entered data, JewelleryValuer Pro acts as a data processor, and the user acts as the data controller.

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4. How We Use Personal Data

We process personal data in order to:

• Provide access to the Platform
• Manage subscriptions and billing
• Authenticate users
• Provide customer support
• Improve platform performance and security
• Comply with legal obligations

We do not sell personal data.

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5. Lawful Basis for Processing

Under UK GDPR, we rely on:

• Contract — to provide subscription services
• Legitimate interests — to secure and improve the Platform
• Legal obligation — where required by law
• Consent — where applicable (e.g., optional marketing)

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6. Data Sharing

We may share data with:

• Wix (hosting and Wix Payments processing)
• Base44 (application infrastructure provider)
• Analytics providers
• Professional advisers where necessary

All third-party providers are required to implement appropriate data protection safeguards.

We do not sell or rent personal data.

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7. International Transfers

Where personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions
• Standard contractual clauses
• Secure hosting infrastructure

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8. Data Retention

We retain personal data only for as long as necessary to:

• Provide subscription services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Subscription transaction records may be retained for accounting and tax compliance purposes.

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9. Data Security

We implement appropriate technical and organisational measures, including:

• Encrypted SSL connections
• Secure hosting infrastructure
• Access controls
• Authentication procedures

No online system can guarantee absolute security.

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10. User Responsibilities (Client Data)

Where users enter client information into the Platform, they:

• Remain the data controller
• Are responsible for providing their own privacy notices
• Must ensure compliance with data protection law
• Must obtain any required consent

JewelleryValuer Pro does not determine the purpose or legal basis for users’ client data.

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11. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure
• Restrict processing
• Object to processing
• Request data portability (where applicable)

You may also lodge a complaint with the Information Commissioner’s Office (ICO).

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12. Cookies

Our website uses cookies for:

• Essential functionality
• Security
• Performance analytics

Please refer to our Cookie Policy for details.

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13. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be published on this page with a revised date.